Frequently Asked Questions
Questions, answered.
If you're considering counselling but have questions first, you're in good company. Here are the questions we hear most often. If yours isn't here, get in touch.
How much does counselling cost?
A standard individual session for adults is €80 and lasts 50 minutes. Adolescent sessions, for ages 13 to 17, are €90. Couples counselling is €100. And your first full session is half price, so you can start for less while you see whether it's the right fit.
How long is each session?
Every session lasts 50 minutes, whether it's online or in person.
Do you offer online counselling across Ireland?
Yes. Most of our clients meet their counsellor online, from anywhere in Ireland, and around 95% prefer it that way. We also offer in-person appointments in Limerick. You choose whichever suits you.
Do you offer a discount on the first session?
Yes. Your first full session is 50% off, so you can experience how we work at half the usual price before committing to anything ongoing. There's no pressure and no obligation to continue. You can claim it at https://mind-healing-50off.netlify.app/.
How do I book a session?
You can book online any time at https://mind-healing-bookings.netlify.app/. Choose your session type and a time that works for you, and you'll get confirmation straight away. If you'd rather talk to someone first, email support@mindhealing.online.
What are your opening hours?
We offer appointments Monday to Friday from 9am to 10pm, and Saturday and Sunday from 10am to 7pm. Evening slots are there for people who can't step away during the working day.
What is your cancellation policy?
We ask for at least 48 hours' notice if you need to cancel or rearrange a session. It means we can offer the slot to someone else who needs it.
Are your counsellors qualified and accredited?
Yes. Every counsellor at Mind Healing Counselling is a registered member of a recognised professional body, APCP in Ireland, BACP in the UK, or IACP in Ireland. That means they meet strict standards for training, ethics and ongoing supervision.
What kind of issues do you work with?
We support people through anxiety, depression, stress, trauma and PTSD, and anger. Our counsellors are integrative therapists, which means they draw on several evidence-based approaches, including CBT, person-centred therapy, psychodynamic work and mindfulness, and tailor the approach to you rather than the other way round.
Do you offer counselling for teenagers?
Yes. We work with adolescents aged 13 to 17, in sessions designed around their age and needs. Adolescent sessions are €90 and last 50 minutes.
Do you offer couples counselling?
Yes. Couples sessions are €100 and last 50 minutes, and give both partners space to be heard and to work through things together.
Is what I say confidential?
Yes. What you share with your counsellor stays private, and your data is handled in line with GDPR. There are a small number of legal exceptions, such as a serious risk of harm to you or someone else, and your counsellor will explain these clearly at the start so you always know where you stand.
What if I need urgent help right now?
If you're in immediate danger or need urgent support, please don't wait for an appointment. You can call the Samaritans free, any time, on 116 123, or Pieta House on 1800 247 247. In an emergency, ring 999 or 112. These services are there for you around the clock.
In crisis right now?
Please reach out to these services immediately.
Counselling is not a crisis service. If you're in immediate danger or having thoughts of self-harm, please contact one of the below now.
Still have questions?
Get in touch, we're happy to answer anything. Or book a first session at half price and explore in person with a counsellor.